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Merry Christmas from the BrickTanks Team!
A warm welcome to this week's blog :)
As the big day approaches, I wanted to take this opportunity to thank you for your support in 2023. It's been a challenging year, but thankfully a successful one for us. We've received a record number of orders this December and the last two weeks have been crazy busy. The warehouse team were down three out of six staff for most of December and have done extremely well under the circumstances, and put up with us hounding them on an almost hourly basis as we chased up various orders each day.
We're also very grateful to those customers awaiting orders for their patience and understanding - fingers crossed everything arrived in time for Christmas. Speaking of which, I have to give credit to Parcelforce for their next day delivery service for mainland UK, we've had very few complaints or issues. When I think back to this time last year with all the Royal Mail strikes, this December seems like a breeze in comparison!
Looking towards 2024, we’re excited about the 80th anniversary of D-Day and
all the new COBI kits due to be announced in the coming weeks and months – I'll provide you with updates on each very soon.
As for BrickTanks, it'll be my seventh year running the show in January. James is going into his fourth year of working here, having joined me in December 2020. He has done a brilliant job with customer service, I feel very lucky to have him onboard. Things have changed a lot in the last 12 months and there are some big changes afoot for us next year too - more on that in the coming weeks!
As the big day approaches, I wanted to take this opportunity to thank you for your support in 2023. It's been a challenging year, but thankfully a successful one for us. We've received a record number of orders this December and the last two weeks have been crazy busy. The warehouse team were down three out of six staff for most of December and have done extremely well under the circumstances, and put up with us hounding them on an almost hourly basis as we chased up various orders each day.
We're also very grateful to those customers awaiting orders for their patience and understanding - fingers crossed everything arrived in time for Christmas. Speaking of which, I have to give credit to Parcelforce for their next day delivery service for mainland UK, we've had very few complaints or issues. When I think back to this time last year with all the Royal Mail strikes, this December seems like a breeze in comparison!
Looking towards 2024, we’re excited about the 80th anniversary of D-Day and
all the new COBI kits due to be announced in the coming weeks and months – I'll provide you with updates on each very soon.
As for BrickTanks, it'll be my seventh year running the show in January. James is going into his fourth year of working here, having joined me in December 2020. He has done a brilliant job with customer service, I feel very lucky to have him onboard. Things have changed a lot in the last 12 months and there are some big changes afoot for us next year too - more on that in the coming weeks!
Once again, whether you are a new customer or a regular, thank you so much for your custom, feedback, photos and reviews in 2023.
Happy Christmas to you and your family and a healthy, prosperous 2024!
Warmest wishes,
Zoë & James
P.S. If you are still looking for a last minute Christmas gift then don't forget our e-gift cards which are delivered instandly!
Happy Christmas to you and your family and a healthy, prosperous 2024!
Warmest wishes,
Zoë & James
P.S. If you are still looking for a last minute Christmas gift then don't forget our e-gift cards which are delivered instandly!
Craig
Hi guys thanks for your prompt service , hope you all have a great Xmas & prosperous new year
David Ralph
Many thanks for your great service have a great holiday merry Christmas to you all Dave.and happy new year.
Charlie Moore
Thank you so much for delivering my order on time considering your circumstances! It means a great deal and I’m so pleased you guys are doing well! I will definitely be ordering more in the future!🤠 Happy Christmas 🎄
David Hills
Best wishes to the team at Brick Tanks. Thank you so much for the great kits you have sent out this past year – I don’t know who has had the most fun with them; myself, my son, or my Grandson! Wishing you a happy holiday, and looking forward to more fun next year.
Michael Naden
Happy Christmas guys keep up the good work