PRE-ORDER UPDATE + NEW SETS DUE FOR RELEASE FEB - JULY
A warm welcome to the latest Bricktanks update!
I had hoped to be confirming that our latest COBI order is on its way and various pre-orders would be arriving in stock early next week. Unfortunately, COBI informed us today that their production schedule is delayed so the following preorders will I'm afraid be delayed by upto two weeks:
We're really sorry for any dissappointment and please email us if you would like to cancel your pre-order.
On the plus side, we have been updating our website with all the latest upcoming sets COBI has planned, so check out the latest early-bird PRE-ORDERS page for details. More sets will be listed there soon including COBI's new Vietnam collection.
Please note, the 'SOLD OUT' sets aren't actually sold out, they're just not available for pre-order yet. We thought you'd like to know what's in the pipeline.
Last December, we switched from Royal Mail to a next day (excluding Saturdays) tracked delivery service with DPD, which was free on ALL orders in the UK. However, we've decided to implement a minumum spend of £10 per order for this service to avoid losing so much money on the smaller sets. We are still waiting to hear back from Royal Mail about whether they can offer us a better deal, in the meantime we will continue to use them on an adhoc basis.
Once again, thank you for your patience and understanding with the current delay on pre-orders, if that affects you we'll keep you posted.
If you have any questions please do not hestitate to contact us at firstname.lastname@example.org or call Zoe on 07875587998.
Neil and Zoë
P.S. Bricktanks will be closed next Tuesday and Wednesday as we'll be meeting with COBI at the London Toy Fair. Let us know if you have any burning questions you'd like us to ask them. We'll try and pin them down about the release date for the Avro Lancaster later this year!
- REWARDS PROGRAMME: When you sign up to a free BrickTanks account you automatically earn Panzer Points which you can redeem against future orders
- PRICE-MATCHING: If you find ANY Cobi set we stock cheaper and available elsewhere including P&P, please email us and we'll do our best to price match for you: email@example.com
- MISSING PIECES? If you have missing pieces, please get in touch. We can arrange for COBI to send them directly to you - nothing more annoying then not being able to finish a set!
- SALES: Check out our SALES page!
- DISCONTINUED SETS: Don't miss out: double check which sets COBI has informed us they are discontinuing HERE.
- EARLY BIRD PRE-ORDERS: Place your super early PRE-ORDERS HERE.
- BE PART OF THE COMMUNITY: COBI is still relatively unknown in the UK please help us spread the word! Please email us photos of your sets and we will share them on our website and social media
- OVER 290 PRODUCT REVIEWS: Please keep adding your product reviews to our website www.bricktanks.co.uk and we really appreicate reviews, plugs and recommendations on Facebook too :)