Hello and I hope you are keeping well.
As a small online business we are extremely grateful to say it has been business as usual this week. Well, I say business as usual, I do have our two young sons around all day, so I'm juggling homeschool and customer service!
We have seen a steep rise in orders due to so many people staying at home, and our small but efficient warehouse team (thanks Neil, Jordan and Ben) are working unsocial hours to ensure social distancing and maintain our UK-wide next day delivery policy.
As I mentioned in the last update, COBI are no longer shipping individual orders outside Poland which unfortunately includes claims for missing pieces to our customers. Should you find a vital piece of your set is missing, please let us know, just in case we can help.
NEW & OUT OF STOCK SETS ARRIVING BY WEDNESDAY 1ST APRIL:
PRE-ORDERS DUE FOR RELEASE WEEK COMMENCING 30TH MARCH. DUE IN STOCK SHORTLY AFTER:
As always, thank you so much for your support and for all the amazing reviews we've received - can't believe we now have over 380 on our website! We will keep you updated regarding the current situation and any changes. But above all, please stay safe and take care of yourselves and your families.
Zoë & the AWESOME Bricktanks team
P.S. I will be writing another update soon on the one-of-each discontinued sets we have available for purchase which we'll be holding draws for in April.
P.P.S. I will also be holding the draw for the 10 Limited Edition Graf Zepplin sets soon, so please email me this week if you want to be entered into that draw to purchase one at email@example.com.
A few reminders:
- DISCOUNT CODES: When you sign up to a free BrickTanks account you automatically earn Panzer Points which eventually add up to discount codes which you can redeem against future orders. There is also an automatic 10% gift bundle discount applied when you purchase 5 or more smaller sets at less than £15 each.
- PRICE-MATCHING: If you find a Cobi set we stock cheaper and available elsewhere including P&P, please email us and we'll do our best to price match for you: firstname.lastname@example.org
- SALES: Check out our SALES page!
- DISCONTINUED SETS: Don't miss out: double check which sets COBI has informed us they are discontinuing HERE.
- EARLY BIRD PRE-ORDERS: Place your super early PRE-ORDERS HERE.
- BE PART OF THE COMMUNITY: COBI is still relatively unknown in the UK please help us spread the word! Please email us high quality photos of your sets and we will share them on our website and social media accounts
- OVER 380 REVIEWS: Thank you to everyone who takes the time to leave reviews, we are very grateful. We also really appreicate google reviews, as well as plugs and recommendations on Facebook :)