FAQ -

How much is Postage and Packaging on BrickTanks.co.uk? / How long does shipping take?

How much is Postage and Packaging?

England and Wales
P&P is FREE within England & Wales on orders £30+
If your order is under £30.00 then a £4.99 shipping fee will be applied.

Scotland
Packages up to 0.749KG @ £4.99
Packages 0.75KG up to 1.999KG = Free Shipping
Packages 2.00-9.5KG @ £17.99

Northern Ireland
Packages up to 0.749KG @ £4.99
Packages 0.75KG up to 1.999KG = Free Shipping
Packages 2.00-9.5KG @ £33.99

Jersey, Guernsey & Isle of Man
Packages up to 0.749KG @ £4.99
Packages 0.75KG up to 1.999KG = Free Shipping
Packages 2.00-9.5KG @ £25.00

Delivery Times

If you order before 2pm (Monday-Thursday) it should arrive the following day-UK mainland. *
If you order between 2pm Thursday and 2pm Friday, it will be dispatched on Friday afternoon but will be delivered on Monday-UK mainland. *
If you order after 2pm on a Friday or during Saturday-Sunday your order will be dispatched on Monday and delivered on the Tuesday-UK mainland. *

*Generally all the couriers we use (Royal Mail, DPD & UPS) are very good on providing next day delivery service, occasionally it can take longer, in these circumstances we will not be held responsible, if it arrives late. If you are ordering as a gift and you need it by a certain date, we suggest ordering 2-3 days in advance to be on the safe side.
** There have been a few occasions when couriers fail to pick up packages on time, due to current shortage of drivers across all courier networks.
*** Occasionally, couriers arrive without a scanner, or scanner that it not working, meaning your parcel has been dispatched, but you wont receive an updated tracking number.

The vast majority of packages are delivered on time with accurate tracking, but we do not accept responsibility when packages are delayed as this is beyond our control. Thank you for your understanding.

International Shipping excluding the E.U

Brick Tanks does offer worldwide shipping. Generally this is done via UPS. Just add your item to the cart and once you have entered your address it will tell you the shipping costs based on size/weight of your order and the location it is being shipped to.
Due to various problems we have encountered since Brexit we no longer directly ship to our customers in the E.U.
If you are based in the E.U and would like to order from Brick Tanks, please order from our eBay store. Using the eBay global shipping program there are less complications for us to send goods to our customers in the E.U.
Import Taxes & Custom Duties

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. You are responsible for ensuring to comply with laws and regulations of the country of destination. Brick Tanks does not accept any responsibility of any additional charges that may apply.

Packaging

Many other sellers take the Cobi box and simply put that in a plastic bag (poly bag). Often this results in the Cobi box been damaged on arrival. We know many collectors also want the Cobi box in pristine condition. So we take the Cobi boxes and put them in a outer box. So when comparing our prices with other sellers, consider if you want to receive the Cobi box in good condition, best to order from BrickTanks.

Tracking

When we dispatch your item you will receive a email with tracking number.

PO Boxes

Please note while it is possible to enter a PO box as your delivery address when placing an order on our website. Couriers can not actually deliver packages to PO Boxes, so will return the item to us. All shipping costs will be borne by the customer, this can loose a lot of time and money especially for international orders. Make sure the shipping/delivery address is a location that can receive parcels.

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